Talk to a Retail Specialist

Frequently Asked Questions.

Need a tailor-made solution? Custom software? You came to the right place, we are here to help you. As a first step, we suggest that you speak to one of our Retail Solutions Specialists about your business and the specific features you need. Then our team can provide you with a customized solution and let you know if Precision is the right choice. (Which is very likely)

We understand that you probably have some complex workflows already established. Precision works several business and productivity applications to help you improve. Connect your real-time sales, customer and product data to an ecosystem of business applications. Streamline and automate your retail operations, save time every day by eliminating double data entry, and market your products across multiple channels.

Most people who switched software to Precision have never looked back. Merchants love the software's user-friendly and intuitive interface, along with its features and integrations. However, we understand that every business is unique and not all tools are right for you. That’s why we invite you to try our software and see if it meets your needs and resolves your problems.

Yes, Precision can help your franchisees improve their productivity and significantly reduce their costs.

We want you to get what's best for you, which is why Precision provided several plans so you can choose the one that's right for you based on the features you need and the size of your business. Visit our pricing page to learn more

We don’t want you to spend a fortune, which is why Precision has a number of pricing plans where the cost depends on the features you need and the size of your business. Visit our pricing page to learn more

It really depends on how many products you have and how busy you are. Some merchants complete the process within a couple of hours, but if you have tons of SKUs and not a lot of free time, it could take few days. We do understand that time IS money for entrepreneurs, so in order to make set-up as quick and painless as possible, we recommend that you prepare CSV files of the following before starting the process: List of all products List of prices and tax information List of SKUs or barcodes List of customers Precision also offers professional services that include hands-free setup (where we take care of everything, including migrating products and customers).

It’s very likely that Precision will play nice with the printers, scanners, credit card readers, and equipment you already have. We focus on making the software work with the best and most commonly used retail hardware and we hear a lot from retailers using Precision successfully with printers we’d never even heard of. Sign up for a free account and see how precision works with your store’s existing hardware. or Contact our sales consultants at [email protected]

First off, good for you for deciding to use an iPad-based solution. An increasing number of retailers are opting for mobile POS systems because they’re sleek, portable, and allow you to bring the check out process to your customers. And yes, Precision runs great on an iPad. You’ll be able to get the system up and running either by downloading our iPad app or using our web-based application.

Precision lets you add your products one-by-one and we also have a CSV import functionality if you want to add products in bulk. It shouldn’t be that difficult if you know your way around CSV files and importing tools. And if you need someone to do the migrating process for you, you may want to consider investing in precision professional services so we can get you up and running in as little time as possible. Find out more.

Most people who switch to Precision never look back. Merchants love the software’s user-friendly and intuitive interface, as well as its features and integrations. You don’t have to take our word for it though; here are some examples of happy Precision customers. However, we understand that each business is unique and not all tools may be a good fit for you. That’s why we invite you to take a tour of our software and see if it meets your needs. You can register for a free account to get a hands-on feel of how it works. Finally, you can always talk to our trusty sales consultants for any specific questions or concerns and they’ll help you decide if Precision really is right for you. Drop us a line at [email protected]

Precision has offices in UK and Morocco, and works in many countries around the globe. Consult the list of included countries

We wouldn’t want you to get stuck. Fortunately, Precision support team is available 24 hours a day, 7 days a week at [email protected] You can also consult our Help Center anytime to find the answer to your question.

You sure can. We know how valuable your data is to you so we’ve taken the steps to ensure that you never lose it. Precision offers a FREE “On-Ice” service, where you retain all your store data until you’re ready to use your account again. If you prefer to download the data yourself, or if you want to permanently cancel your account, you can export your sales history, product list, customer list, and any other reports you might need.

While we highly recommend that you use Precision with a stable internet connection, we know that there are times when your internet provider may let you down. That's why Precision has an offline mode that allows you to perform a number of in-store tasks, such as paying cash and searching for products. Other features, however, will not be available offline.

Precision connects directly to Woocommerce and Shopify, so these are the easiest integrations we have when it comes to online shopping carts. However, in Precision's business plan, we do offer integration with ERP or any other tool you might be using.

Yes. Precision works great for retailers with multiple locations and it makes it easy to manage your inventory, staff and customer information across all your stores. See our pricing page for more information about our multi-store plans.

Relax, precision doesn’t store any sensitive data (like credit card info) so data breaches are highly unlikely. As far as crashes or outages, our entire server is backed up to the hour so in the (again, highly unlikely) event that something goes wrong, your data will remain safe. If anything, your data is actually safer when you store it in the cloud compared to saving it locally. Why? Because in case (knock on wood) something happens to your devices (i.e. you get the blue screen of death or they get stolen) you’ll still be able to access and take control of your information using other devices that can log into Precision.

Talk to us! Really. We’d be happy to discuss your questions or concerns so you can make the right decision. But the best and sure-fire way to determine if Precision is a good fit for your biz is trying it out for yourself. Start your free trial now, and take advantage of our email support while you’re at it so you can get all the answers you need.

The United States and Canada


Africa, Middle East, and India

Latin America and the Caribbean

Asia Pacific